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Microsoft Corporation Customer Success: Internship Opportunities for SENA Students in Bogota, Colombia

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Learn more about our cultural attributes (https://careers.microsoft.com/v2/global/en/culture)

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!

Responsibilities

*Cloud Solutions Architecture *

  • Understanding Customer/Partner Technical Environment - Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, using established channels 

  • Architecture Design and Deployment - Leverages an existing architecture approach or reference architecture to propose a solution or achieve Microsoft's agreed commitments to the customer/partner. Assesses customer/partner needs and gathers information that helps others to identify growth opportunities. 

  • Practice Development - Supports research projects and contributes to scoping surveys for customers/partners to assess potential intellectual property (IP) needs or process changes. 

  • Trusted Advisor - Works with internal teams and begins building relationships with customer/partner/MCS technical specialists under the guidance and supervision of others. 

  • Customer Usage - Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value. Ensures that the customer's environment and applications are well-architected. 

Qualifications

*Minimum Qualifications *

  • Students with knowledge in System engineering, Information technology, administration, business, or related. 

Preferred Qualifications

  • Strong desire and business acumen for consultative solution selling 

  • Exceptional negotiation, customer service, and interpersonal skills  

  • Excellent verbal and written communication, analytical and presentation skills  

  • Passion for technology and customer obsessed.

  • Displays strong stakeholder and relationship management across leaders, partners, and customers.

Visit our Careers FAQ Page (https://careers.microsoft.com/us/en/faq) to learn more about the interview process and answers to commonly asked questions.   

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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