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Oracle Intern as Multi-Lingual Customer Service Analyst - part time in BRNO, Czech Republic

Job Description

Applicants are required to read, write, and speak the following languages: English/Chinese,

English/Japanese, English/Spanish, English/Portuguese, English/French

Starting day June 1,2025 onward

  • We require 1st month to participate as full time due to group training of NetSuite Product

  • Part time role for university students, the length of contract for 12 months

Job Description:

We are seeking a motivated Intern Analyst to join our team in Brno, where you will work with experienced Technical Support Engineers to work on projects that supports NetSuite ERP system (all-in-one, AI-powered, cloud business management solution) to make a real-world impact.

In this role:

  • you will have the chance to Learn essentials of administration of NetSuite system and its main modules (eligible for basic certification)

  • Learn about various Support channels and gather experience with world-class NetSuite B2B Support

  • Assist in boosting community engagement and driving increased traffic

  • Translate subtitles or captions for videos, webinars, training materials, or promotional videos

  • Translation Quality Assurance (QA): Review translations done by other translators for accuracy, grammar, style, and cultural appropriateness

  • Volunteer in our SuiteImpact program to use your skills for non-profits to translate materials for non-profits, such as brochures, reports, or donation forms

Responsibilities:

  • Create and maintain knowledge base that enable self-service support for Customers/Partners

  • Performs translation of online communication to/from customers using our Machine Translation

  • Tool and manage day-to-day case management translation tasks

  • Proofread, edit, and revise translated materials and documentation

  • Creates and maintains product specific terminology glossaries and language style guides to ensure consistency and cultural conformity.

  • Perform UAT and evaluate translation quality. Help to arbiter linguistic quality assurance results

Qualification and Skills:

  • Enrolled in a bachelor’s or master’s degree (computer science, economy, accounting/finance or a related field preferred)

  • Advanced English - effective communication both in oral and written form

  • Advanced 2 nd language - effective communication both in oral and written form

  • Able to learn and adapt quickly, willingness to work in a dynamic environment

Career Level - IC0

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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