Customer Service Intern

Req ID: 78125

Location:

Claremont, North Carolina, United States

Internship Programs at CommScope

As CommScope designs and builds connectivity for the world's most advanced networks, we're building something equally as important: careers for forward-thinking, innovated college students like you! Our Summer Internship Program is designed to provide you with an invaluable work experience through meaningful projects that will help you grow and develop both personally and professionally.

Throughout the 12-week program, you will collaborate with some of the best in the industry, receive on-the-job training, participating in professional development workshops, executive speaker series, and other networking and social events!

How You’ll Help Us Connect the World

As a Customer Experience Intern, you will be responsible for Leveraging Copilot, Power BI and Power Apps to automate, enablement tasks as part of the CCS. You will work closely with Sales and Enablement teams, System Engineering, and Marketing to develop processes to automate tasks. This role will be based in Claremont, NC.

You Will Make an Impact By

• Optimizing Power BI reports to provide relevant information from CTF webinars

• Developing reports in BO

• Updating training documents and work on a Internal Customer Service page

Required Qualifications for Consideration

• Actively pursuing a bachelor’s (upcoming sophomores, juniors & seniors) or master’s degree in Computer Science or Business Administration from an accredited university

• Proven strong academic performer with a minimum GPA of 3.0

• Must possess unrestricted work authorization andnot require future sponsorship

• Military-Affiliated candidates encouraged to apply (Veterans, Military Spouses, and Guard/Reservists)

You Will Excite Us If You

• Have experience using Power BI or Power Apps

• Demonstrate strong leadership, interpersonal and communication skills

• Show innovation through unique ideas and propose them to the team

• Can handle multiple assignments simultaneously and effectively meet deadlines

• Possess strategic and creative thinking; distinguished written and verbal communications skills

• Have strong initiative; a self-starter with analytical skills, attention to detail, problem-solving and decision-making abilities

• Have experience working in a fast-paced environment and flexible to changing priorities

What Happens After You Apply

Learn how to prepare yourself for the next steps in our hiring process by visiting https://careers.commscope.com/how-we-hire .

Why CommScope

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next...come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at careers.commscope.com/eeo

Learn more about how we're on a quest to connect the future and build what's next.

Job Segment: Summer Internship, Intern, Computer Science, Systems Engineer, Entry Level, Customer Service, Technology, Engineering