JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Internship candidates can expect a part-time (minimum of 10 hours per week) onsite internship program, running from September 2024 to May 2025. Internship candidates must be attending a Milwaukee area college or university to continue part-time during the school year in Fall. This internship opportunity is offered in Franklin, WI and primary responsibilities include: Resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi-complex) level calls and transactions in a Registered area. Researches and evaluates possible solutions to semi-complex problems that require identifying root cause and some deviations from procedures Take ownership and help uncover the full need, providing timely and accurate solutions to Financial Representatives and their clients. Begin to anticipate future issues to avoid repeat calls and unnecessary transfers. Serves as a trusted advocate for our Financial Representatives and partners with them to meet the needs of our clients Embraces new technology, educates clients and Financial Representatives on our client website and self-service capabilities and understands risks and impacts that the transaction has on the client or policy Embraces change by keeping an open mind to new ideas, and readily adjusts to new or changing processes. Embraces continuous improvement by identifying opportunities for process improvements Fosters a professional relationship with our clients and Financial Representatives to improve brand loyalty Processes transactional responsibilities while adhering to strict confidentiality and privacy standards Carefully selected from universities across the country, our interns bring distinctive ideas and perspectives to our organization. Our employees are passionate about building our emerging talent and future leaders. After application and initial screening conversation, interns are aligned, interviewed, and hired at NM based on their skills and interests, providing exposure to real-world business perspectives through hands-on learning and meaningful work. Investment Operations Internship As an Investment Operations Intern, you will work alongside your hiring manager, mentor, and team to complete tasks critical for Northwestern Mutual\'s success. We are here to help you both identify and continue to develop your future career goals and passions. Bring Your Best! What this role needs. Minimum qualifications Pursuing a Bachelor\'s degree in Finance, Accounting, Investments, or a related field from an accredited college or university Cumulative grade point average of 3.0 or higher Previous work or classroom experience in one or more of the following: Finance, Accounting, Investments, Data Science, or IT... For full info follow application link. EEO/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D585C1F4FEA347FA Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.