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ITW Sales Operations Intern in Houston, Texas

Job Description:

Company Description

ITW Global Brands (ITWGB) specializes in servicing the Auto Aftermarket, selling car care products under the Black Magic®, Blue Coral®, Fast Orange®, Fix-A-Flat®, Genuine Innovations®, Gumout®, No Touch®, Permatex®, Rain-X®, Slime®, and Spray Nine® brands. These brands compete in the wiper blade, engine repair, hand cleaner, appearance, cleaners & degreasers, tire repair and performance products segments of the Automotive Aftermarket. Many of our brands are #1 in their respective categories.

We’re committed to investing in our people and aim to support our colleagues in their development and long-term career growth with ITW. Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that makes us better together. The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect and Shared Risk. We’re proud of what we do and even more proud of how we do it.

ITWGB is seeking a Sales Operations Intern who will be responsible to manage sales data, document system and customer processes, review and update Power BI dashboards, and optimize our data management tools and processes. This position will be remote.

Key Responsibilities

  • Gather data from sales on the Information and Item Setup Systems that our customers use.

  • Document these systems, customers using them, and ITW users. Share this data with sales and assist them with making updates to users if needed.

  • Identify systems used by multiple customers and document data update process.

  • Add Item Descriptions to POS data feeding our Power BI dashboard.

  • Documentation of and help with processes of updating online content (images, features & benefits, etc.) for customer websites.

  • Analysis of existing reports to help determine what is currently in excel that could be better utilized in Power BI.

  • Mapping of historical POS data from 2018-present.

  • Generate and maintain sales reports, dashboards, and KPIs to support sales performance monitoring and forecasting.

Expected Learnings

  • Understanding retailers and their data management / item setup systems

  • Item setup process with retailers

  • Customer and product education

  • Process documentation

  • Power BI Dashboard data maintenance and management

  • Importance of organized, structured, and accessible data

  • Recognize how digital content can affect customer experience and sales

  • Utilization of external market database

  • Experience in handling and analyzing historical data

  • Ability to identify opportunities for better data management and visualization

  • Gain experience in working with stakeholders to gather accurate data from multiple sources

  • Communicate and showcase technical information in a way that's digestible

  • Updating online content for products

Qualifications

  • Rising Junior or Senior pursuing a bachelor’s degree in business, Marketing, or Data Analytics related field.

  • Proficient in Microsoft Excel, PowerPoint, and Word.

  • Experience with Power BI is a plus but not required.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Curiosity to learn and drive to excel.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

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