Intern - Sales Development Representative

Job Description:

Are you a motivated and customer-focused individual ready to make a real impact? We are looking for a passionate Sales Intern to join our team in Johannesburg. In this role, you will have the opportunity to develop key sales skills, engage with customers, and gain hands-on experience in a dynamic and fast-paced environment.

What will the programme look like?

As a Sales Intern, you will be the first line of contact with prospects, delivering an independent, professional, and informative experience. Your goal is to identify customer needs, match them with the most suitable Sage product, and generate high-quality qualified leads for the Sales team. By ensuring an effective lead qualification process, you will play a key role in helping the business grow and thrive.

Beyond work experience, we also encourage all our colleagues to give back to their communities, offering five fully paid days per year for volunteering, fundraising, or other charitable activities through our Corporate Social Responsibility initiatives.

This is a hybrid role – three days per week in our Johannesburg office.

Key Responsibilities:

Summary of the Role

• Demonstrating a customer-first approach to identify customer needs and requirements, with a phone-first engagement strategy.

• Monitoring, distributing, and controlling inbound leads from various lead sources.

• Qualifying leads based on best practice processes before handing them over to Sales.

• Allocating and distributing qualified leads across the small and medium segment Sales teams for Sage Africa & Middle East.

• Ensuring impartial and accurate allocation of qualified leads to the relevant Sales Representatives.

• Entering information and maintaining accurate and complete records on Salesforce and local CRM systems.

• Utilising available tools and technology to support the lead qualification process.

• Maintaining and exceeding the required conversion rate of leads to qualified opportunities while ensuring quality.

• Addressing sales consultant queries as required.

• Developing positive internal working relationships within the organisation.

What will make me successful?

• A proactive and motivated attitude with a strong desire to learn and grow.

• Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.

• Strong organisational skills, with the ability to manage multiple tasks efficiently.

• A detail-oriented mindset, ensuring accuracy and consistency in lead qualification.

• Ability to analyse customer needs and match them to the most suitable product solution.

• Adaptability and a problem-solving mindset to overcome challenges in a fast-paced sales environment.

• Ability to work both independently and collaboratively to support the Sales team.

Office Location

Johannesburg

What can I expect from the process?

• Apply online with CV

• Complete a gamified science-driven assessment via Harver, to help us accurately assess if you’re aligned to our values and behaviours, whilst removing any risk of unconscious bias from our process.

• If you match the profile, you'll be sent a video interview to record.

• If your video interview is successful, you’ll be invited to an Assessment Centre

• Successful candidates will join our Intern Programme on 15th June 2025 for 12 months

As we receive a high volume of applications, you may receive a delayed response to your video interview. We thank you for your patience.

Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us atearlycareers@sage.com.

Function:

Performance Marketing

Country:

South Africa

Office Location:

Johannesburg

Work Place type:

Hybrid

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Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/

Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com.

Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.