NAM Service Delivery Intern

Requisition ID: 42758

Job Location(s):

Loves Park, IL, US

Job Description

The world stands on the verge of a sustainable transformation, and Danfoss is uniquely positioned to support the green transition. We are providing solutions that allow the world to use resources in smarter ways – come join the movement!

Technical Support Specialist Interns will have the opportunity to gain real-world experience in the VFD and power electronics industry by applying Electrical theory and concepts in a hands on learning environment. This includes a variety of experiences with supporting customers in commissioning, startup, service and repair of their Variable Speed Drives. Working alongside trained professionals in our technical support and repairs teams, you will gain valuable experience in how Variable Frequency Converters are utilized in a multitude of industries today.

This position offers excellent possibilities to develop personal and professional skills and build a truly unique experience in the Electro industry. You will be a part of Danfoss Drives - one of the world’s largest variable speed AC drives manufacturers in the industry.

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

• Learning how to provide technical support, troubleshooting, start up, parts selection and replacement to NAM Danfoss Drives customers with the support of hands-on learning tools and an experienced team

• Work in cooperation with other Technical Support Specialist and Engineers to develop and grow troubleshooting skills

• Participate in repair activities in our NAM repair facility, taking lessons learned from technical support and applying them. This includes evaluating, performing maintenance and repairing drives. This also includes learning how to safely test, power-up and operate units in the lab to verify repairs.

• Develop skills in reading electrical and mechanical drawings, integrating products into real life applications, both with hardwire and fieldbus communications.

• Interact with a variety of software tools used to setup, commission, and program Variable Speed Drives

Background & Skills

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

Basic Qualifications

• Currently pursuing an associate’s or bachelor’s degree in electronics, electrical engineering, or related technical field.

• Basic understanding of standard electrical test equipment (i.e.: digital multimeters, oscilloscopes, etc.), as well as basic hand tools.

• Basic understanding of electrical and control schematics.

Preferred Qualifications

• Experience using variable frequency drives and/or VFD commissioning software.

• Experience using PLC’s, Building Automation Software or setup software.

• Experience with basic fieldbus communication protocols

• Customer service experience, contact center experience, or basic knowledge of SAP/Salesforces.

Compensation: The compensation range for this role is $20-$26 per hour. Base salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Employee Benefits

We are excited to offer you the following benefits with your employment:

• Flexible working hours

• Opportunity to join Employee Resource Groups

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Nearest Major Market: Rockford