Job Information
J&J Family of Companies Internship Customer Service in Madrid, Spain
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Career Programs
Job Sub Function:
Non-LDP Intern/Co-Op
Job Category:
Career Program
All Job Posting Locations:
ES001 Johnson / Surgical / Kenvue: Madrid
Job Description:
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
What you will do:
Order register, handling and follow up.
Solve customer issues fast and accurately with an outstanding service and clear communication
System control according to duties.
Support Sales and Marketing.
Warehouse and transportation error follow up.
Be prepared to back-up / join and work in all flows within the department.
Returns and credits management.
Complaints and recalls management.
Support Supply Chain and total E2E in consignment inventory and updates, orders, stock levels, replenishment and returns.
Maintain good product knowledge of Global Surgery products
Respect and work according to and within the J&J Business Conduct policy, SOX and the J&J Credo.
Diligently fulfill compliance program-related activities and actively participate in relevant meetings.
Know and follow all laws and policies.
We offer:
One year internship.
35 hours per week.
1000 euros/month.
Start date - April.
Job location:
Spain, Madrid
Essential knowledge and skills:
Degree in Business administration, engineering or related
Good general computer skills and knowledge of Microsoft Office, Excel in particular
Good communication skills.
Customer focus for both internal and external customers. z
Well organized with attention to details.
Languages: Mandatory: Excellent knowledge in local language. Preferred: good knowledge in English, written as well as spoken.
J&J Family of Companies
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