Job Description

Nursing Quality Director, Mount Sinai International-Corporate-Full-Time

Mount Sinai International, LLC (“MSI”) has created a line of consulting, education, training and clinical services and co-branded products and services whereby it seeks to leverage the collective expertise and experience of the Mount Sinai faculty and staff and the intellectual property with respect to protocols, policies and procedures and provide medium and long-term collaborative relationships with external clients across the globe. These programs provide the opportunity for increased revenue to the institution through targeted consulting engagements with public and private institutions abroad. MSI is responsible for implementing, managing and growing these strategic international relationships.

Under the guidance of the Medical Director of Mount Sinai International, and in collaboration with other MSI team members and Mount Sinai Health System (“MSHS”) experts, the Nursing Quality Director will be overseeing Clinical Quality and Patient Safety Initiatives with strategic partner organizations around the globe.

Qualifications

• Bachelor of Science, Nursing

• Current New York State RN, NP or P.A. or allied health professional licensure/certification/CPHQ preferred

• 5-years of demonstrated expertise in her/his clinical practice area and 3-years senior management within a nursing/hospital environment

• Intimate knowledge of US best practices and Mount Sinai systems in clinical quality and patient safety is required.

• Knowledge of project management, customer relationship management and business/strategic planning.

• Knowledge of international cultures, customs, economics and/or politics pertaining to Mount Sinai areas of interest

• Knowledge and awareness of Mount Sinai organizational structure. Basic knowledge of contractual law and the application of legal agreements as they relate to financial and business terms

• High level of interpersonal and organizational skills to handle sensitive and confidential situations with poise. Ability to interact with diverse groups of people within and outside of Mount Sinai. Ability to effectively communicate with clinicians and administrative staff to ensure services and interactions are culturally appropriate.

• Strong written and verbal communication skills in English. Ability to effectively and directly interact with partner representatives and Mount Sinai faculty and staff.

• Working knowledge of strategic planning in order to develop organized strategies for successful quality program development.

• Highly proficient in Microsoft Word, Excel, and PowerPoint for analysis and presentation purposes.

• Ability to work independently and meet aggressive time frames; manage multiple projects simultaneously; and prepare oral and/or written presentations to senior management physician leadership, and board of trustees. Works with and leads multi-disciplinary teams. Ability to coach and mentor junior staff.

International travel is required.

Non-Bargaining Unit, M4W - Mount Sinai International - MSH, Mount Sinai Hospital

Responsibilities

1. Management of Quality and Patient Safety Engagements

• Timely reporting of all aspects of each engagement to the Medical Director of Mount Sinai International, maintaining close communication with all key members of the MSI team.

• Create quality and safety collaboration schedules with partner organizations

• Engage and collaborate with Mount Sinai faculty and staff subject matter experts

• Ensure successful and timely implementation of collaboration schedules by Mount Sinai expert teams

• Track and record the outcome of collaborations

• Develop suggestions to enhance Mount Sinai expert team performance

• Handle project issues and problems as they arise

• Collaborate with appropriate MSI personnel to manage client invoicing, faculty payments for related activities

• Participate in strategic planning for MSI

2. Affiliate Quality and Patient Safety Data Sharing and Analysis Collaborates with the Medical Director of MSI to:

• Identify, collect, and analyze key quality and patient safety metrics for MSI’s affiliates

• Identify opportunities for improvement and action-items for proposal to MSI’s affiliates

• Monitor and test changes (improvements) to measure the impact of quality and safety initiatives

• Develop performance improvement plans for proposal and implementation by MSI’s affiliates

3. Maintains working knowledge of current quality improvement practices and international hospital accreditation requirements (e.g. Joint Commission International)

4. Conducts quality and patient safety gap assessments and surveys at client and affiliate organizations, under the guidance of the Medical Director, MSI

• Develops written reports as required

• Proposes opportunities for improvement and MSI advisory/consulting services

5. Assist in Management of Staff in areas deemed necessary by the Medical Director of Mount Sinai International

• Guide and oversee research and analysis conducted by faculty and staff, on topics such as demographics and disease data, local market conditions and healthcare trends, competition, hospital performance data, and MSI performance on client engagements

• Guide and oversee the preparation of written reports, including proposals, project updates, annual project reviews, site visit reports and presentations

• Organize and participate in MSI staff training and mentorship

• Participate in annual evaluations and performance reviews of direct reports, as needed

6. Relationship Management

• Develop and maintain relationships with the quality and safety leadership of international partner organizations

• Develop and maintain relationships with Mount Sinai faculty, staff and other quality and safety experts, as required for international projects

7. Other duties as required

International travel is required.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. This includes advocating for equitable policies, addressing barriers that limit potential, and standing in solidarity with colleagues who face unfair treatment.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer Minorities/Women/Disabled/Veterans

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $173241 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.