Overview

To gain valuable insight into Navy Federal’s business, technology, resources, and procedures by providing support in Navy Federal’s Enterprise Technology Services (ETS) Talent Development and Communication (TD&C) team. The intern will develop communication content and support types of projects including organizational change management and department wide events with executive leaders. The ideal candidate is conscientious, detail-oriented, and a team player with high learning agility and the desire to combine strategic communication theory and best practices with practical, hands-on experience. The intern will acquire valuable professional experience developing communication content and relationships with executives through independent and collaborative team projects, while receiving guidance and direction from the team and management. This is a year-round, full or part–time, flexible internship based on school schedule.

Responsibilities

• Support the ETS TD&C team with development of targeted organizational change management plans – including communications, sponsor roadmap, coaching, training and resistance management plans

• Support the facilitation of large-scale executive meetings, either through content creation or promotion

• Support communication and website management in modalities such as Adobe Experience manager (AEM), SharePoint, and Staffbase

• Collaborate with team members to design digital and/or print material for marketing and training, to include email templates, handouts, PowerPoint slide decks, infographics, etc.

• Work with internal teams to implement and create content for department projects

• Process and update data in automated systems; may generate and analyze reports

• Perform other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university, with a focus in strategic communication, psychology, business, marketing, instructional design, or a related field

• Familiarity with change management methodologies, strategic communication, or design practices

• Experience with relevant software including Microsoft Office (e.g., Excel, PowerPoint, Word, Access, etc.)

• Effective interpersonal, verbal, and written communication skills

• Ability to exercise initiative, produce desired results and achieve objectives

• Ability to work collaboratively, ask questions, and provide/accept feedback

• Ability to work independently on multiple assigned projects

• Ability to provide exceptional customer service

• Strong attention to detail

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18566-OTHLOC-300000025806750