*FOR FULL DETAILS AND TO APPLY ONLINE:https://www.governmentjobs.com/careers/scr911/jobs/4486657/public-safety-communications-intern?pagetype=jobOpportunitiesJobs *Santa Cruz Regional 9-1-1 is looking to fill two intern positionsone for administrative support and the other for GIS and IT support. Class Purpose: Under supervision, Communications Interns provide clerical and other technical assistance to a division and/or unit in carrying out the operational or technical functions of the Center. This position serves as an introduction to a public safety communications career. Distinguishing Characteristics: Communications Interns are responsible for a range of clerical and technical duties necessary to support the activities of the assigned division or unit, including reproducing audio recordings, document production, inputting data into automated systems, and maintaining filing systems. Depending upon the assigned division or unit, this class reports to a Training Supervisor, Systems Coordinator, Operations Supervisor, or Senior Administrative Assistant. When these individuals are unavailable, incumbents may report to a Senior Public Safety Dispatcher or a Communications Training Officer. TYPICAL TASKS: Administrative Support:

• Relieves staff of office and routine duties, including recording reproduction using master logging equipment.
• Checks and files forms, records, reports, and data input documents for accuracy and completion.
• Inserts and extracts materials and/or information from files and/or automated databases.
• Prepares documents.
• Sets up and maintains filing systems.
• Learn to operate modern voice recording equipment and reproduction techniques effectively.
• Maintain confidential and privileged information.
• Prepare clear, concise, and understandable written documents.
• Read, write, spell, and speak clearly and concisely.
• Type at a moderate rate of speed and accuracy.
• Accomplish tasks in a controlled and competent manner while working under stress.
• Learn and understand the basic purpose, principles, and methods of a modern, midsize public safety communications center.

GIS and IT Support

• Data Collection: Gathering spatial and non-spatial data from various sources for mapping purposes.
• Data Entry: Inputting and organizing data in databases and ensuring the data is accurate and up-to-date.
• Map Creation: Using GIS software to create and update maps for various projects.
• Software and Tool Usage: Gain skills in software such as ArcGIS Pro, Desktop and Online, and Excel and Google Suite applications.
• General IT support
• Answer the IT support phone line
• Basic computer maintenance
• Qualifications and Requirements

Training and Experience: Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be the equivalent of graduation from high school plus current and continued part- or full-time enrollment in an accredited college or university in a related course of study, for example: administration of justice, fire science, emergency medical services, law enforcement, computer sciences, or computer applications.