Req #: 244855

Department: UW MEDICINE IT SERVICES

Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/

Job Location Detail: HYBRID - Primary work location is at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle

Posting Date: 03/28/2025

Closing Info: Closes On 04/25/2025

Salary: $23.22 - $28.58 per hour

Shift: First Shift

INTERN – IT SERVICES OPERATIONS

We are seeking a highly motivated Master of Health Administration (MHA) Student with an interest in Healthcare IT to join our team. This paid internship offers hands-on experience in healthcare technology, digital transformation, IT-enabled process improvements, and healthcare IT workforce development. The Intern will report to the Senior Director, ITS Operations, and will work alongside IT Services (ITS) leaders and staff to support initiatives that enhance patient care, operational efficiency, compliance, and workforce development and retention.

Work Location: HYBRID position, expected to be on site 1 day a week, mostly on Wednesdays at our Downtown Seattle office. There will be times when the number of days on site increases and/or the onsite location changes, depending on the task, assignment, or project.

Duration of Internship: June 16 – September 12

Typical Work Schedule: Monday – Friday, 8:00 AM – 4:30 PM

When you apply: Please include a cover letter when prompted. Key Responsibilities:

• Collaborate and assist cross-functional teams focusing on ITS People and Culture initiatives to enhance workforce development and retention.

• Attend and participate in relevant meetings with ITS senior leaders, gaining insights into high-level decision-making in healthcare IT. May also be required to prepare slide decks and present information, depending on task, assignment, or project.

• Assist in policy development and compliance, ensuring alignment with regulatory standards and best practices.

• Capture, improve, and document workflows, ensuring efficiency and regulatory compliance.

• Support data analytics and reporting, leveraging IT systems to track key performance indicators (KPIs) and operational metrics.

• Assist with digital accessibility initiatives, ensuring regulatory standards.

• Assist and collaborate with project management, tracking milestones, timelines, and deliverables for key organizational initiatives.

• Collaborate with cross-functional teams on telehealth, interoperability, and emerging healthcare technologies.

• Participate in organizational change management efforts related to new IT systems, applications, processes, or updates.

• Research and present best practices in healthcare IT, exploring innovative solutions to improve care delivery and efficiency. Qualifications:

• Currently enrolled in a Master of Health Administration (MHA) program at the University of Washington.

• Interest in healthcare technology, digital health and accessibility, and IT strategy.

• Strong analytical, problem-solving, and critical-thinking skills.

• Excellent written and verbal communication abilities.

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with EHR systems, SQL, or data visualization tools (Tableau, Power BI) is a plus.

• Ability to work both independently and collaboratively in a fast-paced environment. Benefits of the Internship:

• Gain real-world experience in healthcare IT strategy, workforce development, digital transformation, and system implementation.

• Work on high-impact projects that enhance IT infrastructure and operational efficiency.

• Receive mentorship and networking opportunities with healthcare IT and administrative leaders.

• Develop a strong foundation in healthcare informatics, cybersecurity, and data-driven decision-making. Department Description: UW Medicine’s Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center, UW Medical Center (Montlake and Northwest Campuses), Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission and vision while upholding our values.

  About UW Medicine: UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.