Responsibilities: Seattle Children's has multiple summer internship openings available in a variety of non-clinical departments across the organization. Internships will be offered in a hybrid work format and will occur over a period of up to 10 weeks, beginning in June and ending in August. Interns will work up to 40 hours per week. This is an exciting opportunity for students to engage in an inclusive, hands-on learning environment, grow their skills, and gain exposure to a diverse range of career areas at Seattle Children's. As part of this experience, interns will learn to work collaboratively as part of a team, take on substantive projects under the guidance of experienced mentors, cultivate professional networks with peers and leaders, and participate in a range of career development activities. At the conclusion of the internship, all students will prepare a final project for presentation at a formal convening attended by Seattle Children's staff and leaders. Seattle Children's is committed to building an anti-racist and inclusive workplace and patient care environment. This internship opportunity is one of the many ways we intend to increase our workforce diversity and achieve our organizational diversity, equity, and inclusion (DEI) goals. Job Posting Addendum: JOB SUMMARY: This position is temporary and/or intermittent in nature. Length of service is greater than 100 hours. The People Experience Teams includes these divisions in our organization: Learning, Organizational Development, and the Resource Center which provides centralized customer service support to all Seattle Children's workforce members and leaders. The People Experience Team is committed to creating a compassionate and equitable experience that supports employees so they may better serve our patients and families. The intern will contribute to the People Experience Team by learning how to provide efficient and effective service to customers and stakeholders. They will support efforts to welcome new employees to our organization, assist in using our customer service Service Now portal and People & Culture CHILD pages, participate in interdepartmental project work, and collect and analyze data. They will gain a deep understanding of Seattle Children's systems and processes and learn how to provide dynamic customer service support that aligns with our values of equity, compassion, integrity, and excellence. An ideal candidate brings dedication, creativity, and curiosity to this work. Training will include an orientation to Seattle Children's, overview of the Resource Center, and data collection and analysis. This role will provide meaningful exposure and skill development for those interested in exploring a potential career in customer service, organizational development, learning and human resources administration. This will be a hybrid experience in which part of the intern's time will be spent onsite. ADDITIONAL PREFERRED QUALIFICATIONS: Education and Experience: Must be at least 18 years of age. Recent college graduate or currently enrolled rising senior. In progress AA degree or B.A./B.S. in human resources management, business, or related field. Experience in tracking data & preparing reports using Word, Excel, and/or Access. Experience providing administrative support and/or customer service. Knowledge, Skills, and Abilities: Knowledge of scheduling programs including e-mail and voice mail. Able to effectively problem-solve and handle moderately to highly complex problems/issues in standard or emergent situations, and to be innovative and creative. Able to work with a diverse group of people in a fast-paced environment, often with frequent interruptions. Able to work independently and prioritize work from multiple sources; and effectively participate as a team member. Able to read and interpret documents such as certifications/licensures, safety rules,