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GoTo Customer Payment Support Intern (German Speaker) in Hungary

Job Description

Exciting opportunity for an Intern looking to join a dynamic SaaS Company. This role assists with the collection of outstanding receivables through proactive, outbound communication with customers. This outbound effort, in turn, drives inbound customer calls & emails which are promptly addressed by this role. In addition to making customers aware of outstanding receivables, this position also identifies & solves payment delays by facilitating payment & connecting internally with business partners to answer customer inquiries & close the loop on any disputes.

Your Day to Day

As a Customer Payment Support Intern we are expecting you to have

  • Strong computer (PC) skills, good knowledge in Excel

  • Strong interpersonal and communication skills as well as the ability to maintain professionalism under pressure

  • Great organizational skills, accuracy, and attention to detail

  • Expert project management and organizational skills

  • An ambitious individual seeking a challenging role in high growth dynamic tech company

  • Highly motivated & determined individual with excellent communication skills

  • Full-time, active student status at a Hungarian university

  • Fluency in English and German

  • Being able to work 25-30hours/week

What We’re Looking For

As a Customer Payment Support Intern, your background will look like

  • Prior experience working in accounts receivable, or finance is a plus

  • Experience with a high-transactional-volume customer facing team is a plus

  • Experience using a collection software, SalesForce & NetSuite is a plus

What we offer

  • Opportunity to work in full remote mode within Hungary

  • On-demand place in our Astoria downtown office

  • Charity and volunteering opportunities

  • Quarterly self-care days to steam off

At GoTo, authenticity and inclusive culture are key to our thriving workplace, where diverse perspectives drive innovation and growth. Our team of GoGetters is passionate about learning, exploring, and working together to achieve success while staying committed to delivering exceptional experiences for our customers. We take pride in supporting our employees with comprehensive benefits, wellness programs, and global opportunities for professional and personal development. By maintaining an inclusive environment, we empower our teams to do their best work, make a meaningful impact, and grow their career. Learn more (https://www.goto.com/company/corporate-responsibility) .

GoTo’s flexible-work software – including GoTo Connect, GoTo Resolve, Rescue, Central, and more – is built for small and medium-sized business IT departments, but powerful enough for the enterprise. By building its secure, easy-to-use software, GoTo is committed to ensuring the time at work is well-spent so that time outside of work is better spent. With over 3,000 global employees and over $1 billion in annual revenue, the remote-centric company’s physical headquarters is in Boston, Massachusetts, with additional offices and thousands of home offices in North America, South America, Europe, Asia, Australia, and beyond.

GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.

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