JOB REQUIREMENTS: GENERAL ACCOUNTABILITY: The IT Intern is responsible for the installation and support of PC, software, smartphone and local office technology DUTIES & RESPONSIBILITIES: Walk-in IT support for local business, In charge of assistance (level 1) of the current ERP and all others IT matters Relay requests and incidents from local users to most relevant IT specialists Participate in all IT Projects and insure a role of local relay or coordination towards the technical projects of the local entities Design, develop, document implement and coordinate systems, policies and procedures in line with group policy Ensure security of data, network access and backup systems in line with Group requirements Identify issues and opportunities, solutions and implement Preserve assets, information security and control structures Implement the Group\'s IT tools and support users to increase efficiency in all areas Maintain quality service by enforcing organization standards Maintain professional and technical knowledge Other related duties and projects as assigned. No travel required. ***** OTHER EXPERIENCE AND QUALIFICATIONS: EXPERIENCE: 0-2 years experience in desktop support or IT help desk preferred. Some knowledge of PC, and laptop hardware, PC Operating Systems, Office Productivity Applications (Google Workspace) Installation and Configuration, Microsoft O/S patches and updates, and PC Operating Systems preferred but not required. Good interpersonal and communication skills EXPERTISE: Windows 10 & 11 operating systems Dell desktops & laptops Google Suite and/or Microsoft Office products Laser printers, multi-function copiers & label printers Barcode scanners Samsung & iPhone smartphones ***** APPLICATION INSTRUCTIONS: Apply Online: https://careers.manitou-group.com/job-invite/43643/